The term "adjudicator" is used to describe someone who is responsible for issuing a judgment to resolve a dispute, or who leads a conflict resolution process. The process to become an adjudicator varies, depending on the industry and position description, but typically includes education, training and work experience. The areas of responsibility can range from decisions regarding applications for benefits to conflict resolution in a competition.
In Europe and Asia, an adjudicator is part of the legal system. His or her role is to review civil case documents and make a ruling to resolve the dispute, where possible, to keep the case from going to trial. In North America, an adjudicator is not involved in the legal system but works primarily in private industry.
The first step to become an adjudicator is to research the academic credentials required. Although the details can be quite different, depending on the industry, the expectation is that the adjudicator is a subject matter expert in the area in which he or she will be making decisions. For example, the adjudicator at a chess tournament must be knowledgeable about the rules of competition chess, as well as the processes surrounding dispute resolution.
Formal certification to validate this level of knowledge and training usually is required by potential employers. Look for information provided by a professional association or agency about the qualifications necessary to become an adjudicator within a specific industry. Talk with industry professionals about dispute resolution procedures to find out more about the role the adjudicator plays. In many situations, an undergraduate degree or diploma is necessary, in addition to formal dispute resolution training.
Gaining work-related experience is very important if you want to become an adjudicator. This experience can be gained through positions that require conflict resolution, making decisions or judgments based on policy or formal procedures and communicating the decision to interested parties. A position in a complaints or dispute-resolution office can be very helpful. In these departments, staff members must investigate the complaint, review the action taken and make a decision within his or her authority to resolve the matter. All decisions must be defensible and must comply with company policy and practices.
Job opportunities to become an adjudicator can be found in government agencies, financial and insurance companies and professional associations. Look for organizations that provide a service within a regulated industry for the greatest variety of positions. Self-regulating professions are another great source of jobs for anyone who wants to become an adjudicator.
